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Maximize your website’s performance and increase revenue with data-driven conversion rate optimisation and experimentation.
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Conversion Rate Optimisation (CRO)

Conducting tests, research, and data analysis to increase conversions, decrease bounce, and gain a competitive edge for your business.

KPI Measurements

Establishing, refining, and tracking key performance indicators (KPIs) to inform future pages, features, user flows, and other updates.

Conversion Research

Identifying market trends, evaluating competitor sites, analysing data, and interviewing customers and employees to guide our CRO strategy. 

UX/UI Design

Revamping the path to purchase—from homepage to checkout, and everywhere in between—based on real data and insights. 

Personalisation

Driving customer engagement by delivering tailored product recommendations, promotions, upsell opportunities, retargeted ads, and more. 

A/B Testing

Experimenting with and comparing the performance of different page layouts, CTA buttons, checkout flows, fonts, colours, and more.

AI-Enabled CRO

Automating repetitive, time-consuming CRO workflows, from collecting user data, to conducting A/B tests, to implementing minor site updates. 

Why CRO?

In today’s competitive digital landscape, experimentation is key to online success. By uncovering what drives, stops, and persuades your users to take action on your website or digital product, CRO and experimentation aims to provide exceptional user experience that leads to increased conversions.

Unlike other conversion-focused approaches, our user-centric CRO and experimentation service goes beyond the point of just conversions. It encompasses user journeys and segmentation, analysing the drivers, barriers and hooks specific to your unique audience.

By understanding your business goals and your users’ needs and motivations, CRO and experimentation empowers better decision-making, leading to better experiences for your users and increased business for you.
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Discovery & Research

Base decision on data-driven insights
Utilize market research for informed decision making
Incorporate customer insights to guide strategies
Implement user testing to refine products and services
Leverage research to establish benchmarks for measurable growth

Goal Setting & Prioritisation

Align with your objectives for a customized approach
Incorporate user insights into decision making
Develop metric-based, prioritized roadmap for testing and experimentation
Identify micro-opportunities for rapid conversion increase
Implement long-term experimentation for continuous improvement

Cross-Channel Testing & Optimisation

Test changes prior to coding for website or digital products
Utilize A/B, enhanced Multivariate and Split URL testing
Roadmap drives strategic testing and learning
Simultaneously enhance PPC and SEO performance
Deliver measurable ROI across your digital ecosystem

Continuous Improvement

Simplify test results into clear, actionable reports aligned with long-term goals
Take strategic, multi-channel actions based on testing outcomes
Continuously improve based on sights from each testing round
Deploy successful tests for ongoing performance uplift
Minimize guesswork and costly web development builds for ineffective deployments

Drive Growth and Boost Conversions with our CRO and Experimentation Framework

Our process allows your business to thrive in a competitive digital marketplace while maintaining a cost-effective approach to growth

Discovery

Through data analysis, including analytics, technical testing and session recording software, gaps and opportunities can be identified within your digital landscape. Descriptive statistics establish a baseline understanding of engagement, traffic sources and conversion rates. These insights lay the groundwork for building experimentation services that align with your business objectives. This phase is answering the question, “What can we find in the data?” to ensure a solid foundation for optimization.

Usability Research

Through qualitative and quantitative research, like heuristic analysis, usability testing and the breakdown of journeys, you can gain valuable insights into user behavior and how they engage with your online presence. This analysis takes Discovery one step deeper by answering “What is happening, and why” in relation to the numbers in analytics.

Effective Hypotheses Roadmaps

We work with you to identify your business objectives and key performance indicators (KPIs), taking into account the user insights generated from the discovery and research phases. By leveraging this understanding, a comprehensive roadmap is developed, outlining a testing schedule for A/B, Multi-Armed Bandit or Split initiatives. This metric-based roadmap is tailored to each test’s goal (ex., revenue or lead generation). To expedite results, micro-opportunities are included to rapidly boost conversions, along with long-term experimentation opportunities to learn and iterate overtime. 

Conversion-Focused Testing

Don’t rely on guesswork or expensive trial-and-error approaches. With conversion-focused testing, you can harness the power of data-driven insights to continuously improve and enhance your website or digital product. By testing various elements, layouts and user interactions, you can gather valuable feedback and micro-opportunities to rapidly drive conversions. This is great if you’re after short-term boosts and can be highly targeted to specific strategies.

Experimentation for Business Optimization

In addition to conversion-focused testing, experimentation testing uncovers what works best for your customers and website. These insights can be applied to other marketing initiatives. Through a holistic approach, you can test different variations, analyze the results and make data-driven decisions to enhance your digital presence. This is great for long-term strategy to help you make the right decisions overtime. 

Analysis (after testing)

Tests are then analyzed using inferential statistical methods and visually presented  in easy-to-digest reports, highlighting performance against established KPIs, actionable insights and recommended next steps. Tests can either be implemented or used to drive further iterations, based on their performance. This process of analysis, action and iteration becomes an ongoing cycle for continuous improvement. Actions and insights gained from each round of testing influence the strategy, ensuring that it evolves in line with the business objectives. By incorporating the learnings into your broader objectives, you can achieve long-term strategic growth.

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