Codal took their archaic, manual approach to scheduling sessions, and designed a secure system that placed the burden of scheduling on the users themselves. The end result: a vastly improved customer experience, allowing #BBG to redeploy 3 full-time employees.
Codal implemented a custom content delivery system built on a robust Python framework, giving them the ability to edit content on the fly, 24/7. This change saved the #BBG team countless hours per month, and provided their users with regularly updated, relevant content.
To cater to #BUILTBYGIRLS diverse user base, interviews were held with both advisors and advisees of varying interests, experience, and vocation in the tech industry.
By leveraging a card-based interface and taking design cues from a “wizard” style data input, Codal streamlined the workflow of two major user tasks.
After creating a new sitemap, and undergoing multiple rounds of iterative wireframing, Codal was able to design, develop, and launch Version 1.0 of WAVE’s upgrade within six months.
#BUILTBYGIRLS’s native online portal, WAVE, is a one-stop-shop for both advisors and advisees to onboard to #BBG, build their profile, match with an advisor/advisee, schedule meeting times, and receive prompts and conversation topics for their sessions together.