As a business in the luxury goods space, designing a solid eCommerce experience is critical to maintaining a competitive advantage, expanding your customer base, and increasing revenue. Solely relying on the performance of brick-and-mortar stores no longer cuts it, but building a poor customer experience (CX) online can be just as destructive to your brand as not building one at all.
In this eBook, we discuss the qualities that all of the most successful eCommerce luxury companies have in common. With supporting data from recent studies and surveys, we explore...